Since 1976, Al Nasser has provided integrated solutions for building control systems, professional lighting applications, and construction services in Saudi Arabia, the Middle East region, and beyond.
Al Nasser Pro is one of the main companies in the lighting market in Saudi Arabia for more than 35 years. Our experience makes us a reliable partner in many major lighting projects in the Kingdom of Saudi Arabia and the Middle East. Through our experience, we support our customers in creating sustainable, cost-effective and efficient lighting solutions. In more than 12 showrooms in Saudi Arabia, and through the retail sales channel (Al-Nasser Store), we offer a series of solutions: from simple light switches to integrated safety and control systems in residential and administrative buildings. Al Nasser Group, headquartered in Saudi Arabia, offers:
The customer is entitled to return the goods to the pallets and keys within a maximum of 30 days from the date of issue of the invoice and 60 days for replacement with the same value, lighting goods, and systems
Within a maximum period of 20 days from the date of issuance of the invoice and 30 days for replacement with the same value provided that the materials are not used and in case and packaging at the time of purchase
According to the following conditions
Bring the original invoice
The effect of the value of any direct discount or marketing offer granted on the original invoice shall be considered as the return of any item of this invoice -
The return of the imported goods is subject to a special purchase order for the conditions stated in the purchase order. The goods that were ordered are not returned or replaced.
Or import or supply on the basis of an official purchase order approved by the customer
Repayments of more than SAR 500 will be paid through the company's accounts management within five working days from the date of delivery -
The goods for the branch by the customer
And in the case of payment in ways other than (cash) payment is made by the transfer of the client through the management of accounts within 5 working days
Repayments of less than SAR 500 shall be paid directly from the branch from which the purchase was made under a voucher stating the name of the customer, his signature and his mobile phone -
The return is only returned on behalf of the customer whose invoice was issued -
Sales of products under liquidation do not accept return or replacement -
Sell Policy
-The customer has the right to inspect the goods prior to receipt, otherwise, the goods have been delivered properly and in the case of the factory, and will not accept any complaint shortage or break -
Or similar after receipt
- Specifications of similar products - lighting products, sockets and switches are sold by the piece (the quantity is determined by the grain), and the hidden lighting products are LED strips by the meter (the quantity is specified in the linear meter).
The warranty covers all defects in the products sold as follows
The company guarantees the insert of switches and distribution boards for 25 years from the date of issuance of the invoice -
The company ensures lighting products and lighting for two years from the date of issuance of the invoice -
The company does not guarantee the glass parts of lighting products -
Warranty does not cover damage resulting from misuse
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